If you are shopping for drayage and logistics services, you should not assume that all logistics companies out there guarantee you a smooth experience. Your valuable property should be shipped without any hiccups, meaning that you should not choose just any transportation service and hope for the best. It is vital that you vet your potential provider comprehensively to avoid falling prey to companies that are all promises. If you have no idea how to choose the ideal freight company, it is advisable that you seek the help of a knowledgeable individual. Alternatively, researching the traits of a quality transportation company before choosing one can help. Below are guidelines to help you make an informed decision.
The services you need should dictate the freight service provider to choose. If you have unique cargo, you need a provider that would handle it. For instance, if they would be transporting temperature controlled cargo, ensure that they usually handle such cargo. Understand that some providers list services that they do not offer, making it critical to confirm all listed services before committing. In case you are seeking regional or national services, they should be up to the task. Beware of providers that would accept your business, only to outsource behind your back.
Their expertise and professionalism is a factor you should not overlook. Transportation does not involve hurling goods into trucks and driving them to a specific destination. You need providers with the ideal industry experience to guarantee matching the highest industry standards. In case you are a Fortune 500 company, it is crucial to work only with providers with a proven track record serving such companies. Ensuring that they have the right types of trucks for the job is crucial. If they would be shipping temperature controlled cargo, they must have the latest trucks for shipping such cargo. Checking the types of reviews they have concerning experience is vital.
Ask about delivery timeframes. A provider could be willing to handle your shipment. However, if they would take too long to deliver it, working with them can mean frustration later. Beware of providers that guarantee same-day delivery without any evidence to back up their claim. In case they would be handling regional or national shipments, they should be clear regarding delivery timeframes. For peace of mind, look for a provider that offers shipment tracking support. They should also be excellent communicators before, during, and after the shipment. Look for a provider that has clear policies regarding late deliveries.
Quality services do not come dirt-cheap. However, you should not choose the most expensive delivery company assuming that they would offer the best services. Fortunately, most service providers list their fees on their websites, meaning you will know what to expect. Since some of those fees are subject to change, it is advisable to inquire about the factors that affect the fees to pay. If you need same-day services, for instance, you should expect to pay more. Some transportation companies also charge higher fees for delicate cargo. Avoid transportation companies with hidden fees.